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It is important to note that the word “you” means “you”. Victorian Gambling and Casino Control Commission The new guidelines for the delivery of activity reports to account holders have been implemented.
The standards require providers to use clear and straightforward language, while minimising unnecessary jargon. Moreover, the only colors that can be used to indicate losses are black and red.
The VGCCC was motivated to take this initiative after discovering discrepancies between the way information is displayed in sample activity statements from different providers. Free and bonus bets must no longer count towards the calculation of net losses. After deducting the stakes, net winnings are also required to be listed. The gambling-harm taglines that appear at the end of betting advertisements must now be displayed on every statement.
These new standards will be enforced on April 1. Non-compliant statements of activity could result in penalties up to 60 units (equivalent to AU$11 538.60 per statement).
Annette Kimmitt AM, CEO of VGCCC, remarked:
This era is over. These changes will give account holders better insights into their gambling habits and help them make informed decisions.
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